Flowers And Scents

Here are some of the comment we receive from our FLOWER customers after they have seen there order.

I really loved the pictures and my Mother loved the flowers. She was very pleased with the special sunflower because I love sunflowers and she said it reminded her of me. I want to thank you for taking my order so late and creating such a beautiful arrangement. My family loves flowers and because my parents live up there and the rest of us are still in south Florida I will be sure to recommend you for every occasion. Thank you again,

Stephanie Duffey 

I would have never said “University” for the card.  The planter was beautiful and I will check back with you when I have flower needs. Thank you,   Susan W. HammondAssistant to the HeadmasterBrenau Academy500 Washington St. SEGainesville, GA  30501770-531-3130

Thank you so much! I have been very impressed by the quality of your services and you will continue to be my florist of choice in Gainesville. Stephanie Parker  

Thank you   Margaret B. Middleton Manager, Employee Relations 770.813.6131    

Yes, my husband brought them in for her, she called me, we are trying to find out the name of the really big white one, follow the link below, just click on it and when your browser opens to the page, look for her basket, I added a poem for her. God Bless you & keep you both well, we very much appreciate you. Bibbs   http://www.yourflowergirl.com/servlet/the-View-Your-Floral-Arrangements-cln-April-2009/Categories  follow link.    

It’s lovely. Thank you very much.     Thanks. What are the plants? They look beautiful. Was someone home when they were delivered? Anna  

Thanks, Bibbs! They are beautiful. – Phil & Elaine  

Thank you so much for sending the pictures.  The arrangement was beautiful and I appreciate your taking the time to send me the pictures and to make such a fantastic birthday arrangement for my daughter.   ann

Super! Looks great Bibbs!  Thanks so much!   Donna Bethune Spirit Club President,  MCHS Cheerleading  Cell:  770.352.4977 Fax:  770.904.5815 donnabethune5931@bellsouth.net

Hello Bibbs,   Thank you so much helping make this gift special for Shea.  You must have lots of happy customers with this kind of service.   And pass an Evansville greetings to your guy!   Regards,   Charlie   Charles Hall, CRSP Marshal Safety Inc. 4720 North Spring Street Evansville, IN 47711 (812) 425-5167 (812) 428-8791 Fax chall@marshalsafety.com http://marshalsafety.com/  

Hello,  I opened the e-mail with the photo…it is a lovely arrangement…I copied it, and will take it with me on Saturday to

show Nell…meanwhile, please check with mortuary…than you, Mar Lene Loehr

Thanks again for your great work for this past holiday. My parents loved the valentine’s treat. Talk to you soon.

Respectfully,

Justin M. Vandy

→ I was fun speaking with you. Besides evidently creating lovely arrangements as seen by your pictures and testimonials, I am sure you make a great many friends from customers.

 

→Thank you for taking care of this gift order for us, it feels good to know you will do a great job for us for a very special lady. Debbie

→Thank you!

James Waldon II

Digital Media Technician

Bright Star Franchising Company, Inc 

45 Parkland Drive Stockbridge, GA 30281

→ Thank you very much! Linda said the flowers are beautiful! Have a blessed day!

The arrangement was lovely, but I did not see the gladiolas that I asked for.   Just wondering what happened since you called the guy while I was on the phone and was going to send somebody up for them.

Ruth

 →Excellent !!  What is my final bill total?  Thanks!

 →Thank you very much very pretty, as always, Faye

→Thank you so much, you are really great at what you do.

Sean

 

♥ Thank you for your kindness on the phone this morning. Sorry to call so early for you! But as you say, you really are listening and I thank you for that.

James

 

→Thank you very much for your help. It was greatly appreciated. Angela

♦ thank you very much, they look amazing, Job well done! We were truly amazed when we saw the piece you made for us, your fantastic, we wish you all the best. NHS

→The flowers are lovely. Thank you. — Norma and Fred Hanna

→Thank you. Your customer service is amazing. Linda

→   Her bedroom in deep purples and mauve/dk pink. It is so pretty, great job Bibbs, Vicki

→Thank you, we all seen the pictures, beautiful work and great service.

Karen Enriquez

Staffing Supervisor

Onin Staffing

24 Tri County Plaza Hwy 9

Cumming, GA 30040

770-889-7175

Fax 770-889-7345

 

→Bibb,

 The arrangement is absolutely beautiful and my family loves it!  Thank you so very much for all of your help!  I hope you have a wonderful New Year!

 Rayna Koestring

 

→Thank you so much!  I have worked with quite a few florists, but you are the first to send me pictures!  The centerpiece is beautiful!! 

 Have a very wonderful Holiday Season!

→Beautiful bouquet. Thank you very much and have a Happy New Year!

Sara

→As always, Thank you very much very pretty, Faye

→thank you so much, you are a wonderful person and I enjoy talking to you every time.

Sean

 

→ Thanks …. we saw them and they look very nice. Appreciate the great service

 Jim

 

→Bibbs:

Thank you for the confirmation.  I want to apologize for calling late last night.  I hope they will receive the giftstoday.  Again thank you.  From the bottom of my heart I wish that you have a great day and a very prosperous 2010 year; not only in your business, but also in your personal life.Thank you for bringing surprises and great wishes from us to our beloved ones.  I hope that that will come back to you thousand and thousand times. Sincerely, Maria Victoria Gomez

 →Holly,

Once again I took the liberty of getting this to you first, I am sorry you feel that we haven’t done enough for you although we have gone over and above, out of our way for you as we say we will, your flowers have been out on the truck for delivery and I cannot call the truck back, we have other customers as well. In deliveing your flowers our truck slid into a revene on count of the ice, we are trying to get these there for you, please be patient.

Thanks for your understanding.

Bibbs

I, Bibbs received this following email back from Holly↔

 

Dear Bibbs Shop Owner,

 Yesterday during our interaction, I believe I let anger get the best of me and for that I am sorry. During our first conversation, we spoke of a plan that didn’t quite happen as discussed. This arrangement actually meant alot to me, considering the importance of my sister to me and my absence during her pain, I was trying to send the perfect arrangement to her from MY heart, to brighten her day. When you told me that you could not provide my original request, I still at that point wanted to work with you because of your kindness. However, when I requested another hour or so, so that I could look over some examples and decide what I really wanted to send, instead of making a hasty decision on something that I would be settling for and not be happy with, you then first lied to me about being half-way through with an arrangement (which angered me, because I knew we were still discussing what that arrangement would be), then you became rude and insensitive. I would have paid ANY reasonable price for delivering something I wanted to send. However, after you offended me, I did not see where I should have to tolerate rudeness from any SERVICE. And so you decided to create your own idea and send it to her on my behalf….and then charged me $65.

 WELL, my original plan was to simply cancel the transaction through my bank, since you and I were dealing with “the principle of the matter”. And then report you as bad business. 

 However, My God is Great. And we, as His people, are called to be peace makers. I am truly sorry for my attitude towards you yesterday when hanging up the phone. That was not making peace. He is very Gracious to me. Therefore, if you had to go to such lengths to get 65 dollars, then I want you to have it. Sincerely. I am very thankful for the blessings in my life!

And I pray that if you don’t know God, you will come to know Him. Because without Him, life would mean nothing. BUT with HIM, it’s amazing. Truly.

 May God Bless you and your business!

Sincerely,

Holly Conrad

Sometimes we will not be able, no matter what, to please another, I only have to face these types of situations on a very rare occassion. And then sometimes, people are just misunderstood, as Holly really had no idea that we should have never left the shop that day we were iced in, that was my fault. Sometime we think we are doing the right things to later find out that we had’nt. My husband has been my delivery driver for nearly 2 years now and he even thought we could get out and be safe. Nobody got hurt although some of our emotions may have. Until next time, God Bless….Bibbs

 

 

 

 

 

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